These guidelines supplement the ASU IT Accessibility Standard and explain the captioning requirements for video, including recordings of live events, prerecorded video, and video from third-party sources published on ASU new, redesigned and existing webpages; social media; and online presentations and trainings.
See also How to add captions
At ASU, video of live events should have auto-captions enabled at a minimum. If you use Zoom or Microsoft Teams Meetings for meetings, presentations or other live events, enable captions:
If someone with a disability requests an accommodation for a live event, please see Requests for accommodation on this page. If you record your live event, you must add captions before distributing.
Please note:
If someone with a disability requests an accommodation for a recorded video, see Requests for accommodation in the sidebar to the right.
When you share third-party videos, they must have captions. If a video you want to share does not have captions, reach out to the ASU Library for assistance.
If you'd like to use a library-owned or -licensed video in class or on Canvas that is not yet captioned, add it to your ASU Library Resource Organizer in Canvas, and the library will automatically caption it. Or you can submit a Streaming Video Reserve request form, and the library will activate the tool in Canvas and add the item for you.
See more information about ASU Library streaming videos.
Many people choose to use free, auto-generated captions and then edit them to improve accuracy — often as a cost-saving alternative to professional captioning. Aim for 95% accuracy or higher to meet accessibility standards.
If you publish a video with auto-generated captions, you are required to review and edit them.
Unedited auto-generated captions are often not accurate enough for individuals with disabilities to fully understand the content. For platform-specific instructions on enabling and editing captions, see the following resources.
When you upload a video on MediaPlus, it will be automatically captioned and transcribed using speech-to-text technology.
Captions:
Transcripts:
To learn more about using MediaPlus visit the MediaPlus Resources Page.
Camtasia: Manually add captions or use the integrated Microsoft speech-to-text engine to add auto-generated captions in Camtasia.
Windows Speech Recognition: Use this free speech recognition software built into Windows to generate a transcript. You will need to time sync the transcripts and upload the file in the .SRT or .VTT format.
Google Docs Voice Typing: Use this free "voice typing" software in Google docs (available in the Chrome browser only) to generate a transcript. You will need to time sync the transcripts and upload the file in the .SRT or .VTT format.
For live events: Contact SAILS for advice on providing accommodations and possible referrals for professional interpreters and/or transcribers.
For recorded video: If you don't have the time or resources to manually create captions or to edit auto-generated captions, many paid professional captioning services are available. In some cases, it may make sense to take advantage of a paid service to edit auto-generated captions or to have a professional transcribe a recorded video.
The recommended guide to writing captions is the Department of Education-supported Described and Captioned Media Program (DCMP) Captioning Key.
Requests for accommodationIf a request for an accommodation is made: